Resume
Work experience
2020 — Present
Senior Training Coordinator
Spearheaded data analysis initiatives to evaluate training program outcomes, enhancing operational decision-making and strategic planning. Managing datasets and utilising Excel and Power BI to produce detailed reports and visualisations, driving insights and improving training effectiveness. Collaborating with cross-functional teams to align training activities with broader organisational goals, emphasising data-driven strategies.
Sands
London
2018 — 2020
Regional Administrator
Managed event logistics and coordinated training sessions, integrating data analytics for improved event planning and execution. Supported HR functions by using data management skills to streamline employee onboarding processes and maintain comprehensive databases.
Alzheimer's Society
London
2015 — 2017
Office Manager
Directed office operations and managed financial transactions, employing data analysis to optimise budgeting and financial reporting. Designed and implemented a database system for course booking which significantly reduced administrative time and errors.
Positively UK
London
2006 — 2015
Head of Advanced Courses
Oversaw the administration of advanced training courses, enhancing course scheduling, booking, and resource allocation through data analysis. Managed support for over 3,000 students and clients, utilising statistical methods to analyse course attendance, improving course offerings and student satisfaction.
Toni&Guy Training Academy
London
Education
2000 — 2003
Adam Mickiewicz University
In my BA in English Philology, I merged intensive English language studies with a focus on teaching. This included courses in psychology, pedagogy, and English teaching methodologies. My programme emphasised practical teaching skills, culminating in apprenticeships at educational institutions.
Poznań, Poland
BA in English Philology
2023
Google Data Analytics Professional Certificate
I acquired a comprehensive skillset in data analytics, spanning over 180 hours of instruction. The programme, designed by Google, emphasised practical, job-ready skills such as data cleaning, analysis, visualisation, and critical thinking. I engaged in hands-on labs and projects, learning tools like SQL, Tableau, R programming, and more.